Temporary accommodation health and safety data
Case reference FOI2026/00473
Received 23 March 2026
Published 10 April 2026
Request
Please provide the following information for each of the last two complete financial years: * 2023/24 * 2024/25 And, where readily available, please also provide 2025/26 year-to-date figures up to your latest complete month, shown separately.
Please provide:
1. The number of households placed in temporary accommodation at any point during each period.
If held, please also provide the figure for households with dependent children.
2. The number of households in temporary accommodation on the last day of each period.
If held, please also provide the figure for households with dependent children.
3. The total number of inspections, checks or other property standards / health and safety visits carried out in relation to temporary accommodation during each period.
4. The number of temporary accommodation properties, placements or cases where serious hazards were identified during each period.
If your authority records these differently, please provide the closest equivalent measure used.
5. The number of complaints or reports received relating to the condition, health or safety of temporary accommodation during each period.
6. The number of formal enforcement actions taken in relation to temporary accommodation properties during each period.
If possible, please include the total number and, where readily available, a breakdown by type of action.
7. For 2024/25 only, if readily available, please provide the main issue types identified in temporary accommodation, for example:
* damp and mould
* fire safety
* electrical safety
* heating / hot water failure
* pests / infestation
* overcrowding / space standards
* structural hazards
1. For 2024/25 only, if readily available, please provide:
* the number of complaints relating specifically to damp and mould
* the number of complaints relating specifically to fire safety
* the average or median time to first response for condition-related complaints
1. For 2024/25 only, if readily available, please provide the number of temporary accommodation providers or landlords that were:
* removed from use due to standards or condition concerns, or
* subject to a formal “do not use” decision or equivalent
Response
Please provide the following information for each of the last two complete financial years:
* 2023/24 - 1st April 23 - 31st March 24
* 2024/25 - 1st April 24 - 31st March 25
And, where readily available, please also provide 2025/26 year-to-date figures up to your latest complete month, shown separately.
1st April 2025 - 28th Feb 2026
Please provide:
1. The number of households placed in temporary accommodation at any point during each period.
2023/24 - 173 households
2024/25 - 152 households
2025/26 (to end of Feb) - 134 households
If held, please also provide the figure for households with dependent children.
2023/24 - 53 households
2024/25 - 36 households
2025/26 (to end of Feb) - 41 households
2. The number of households in temporary accommodation on the last day of each period.
2023/24 - 90 households
2024/25 - 87 households
2025/26 (to end of Feb) - 81 households
If held, please also provide the figure for households with dependent children.
2023/24 - 28 households
2024/25 - 19 households
2025/26 (to end of Feb) - 26 households
3. The total number of inspections, checks or other property standards / health and safety visits carried out in relation to temporary accommodation during each period.
According to the Council's temporary accommodation procedure, inspections will be carried out monthly. However, the actual number of inspections is not recorded.
4. The number of temporary accommodation properties, placements or cases where serious hazards were identified during each period.
Information Not Held
If your authority records these differently, please provide the closest equivalent measure used.
5. The number of complaints or reports received relating to the condition, health or safety of temporary accommodation during each period.
Information Not Held
6. The number of formal enforcement actions taken in relation to temporary accommodation properties during each period.
Information Not Held
If possible, please include the total number and, where readily available, a breakdown by type of action.
7. For 2024/25 only, if readily available, please provide the main issue types identified in temporary accommodation, for example:
Information Not Held
* damp and mould
* fire safety
* electrical safety
* heating / hot water failure
* pests / infestation
* overcrowding / space standards
* structural hazards
1. For 2024/25 only, if readily available, please provide:
Please see the following response from the Complaints Team within the Corporate Governance Team:
* the number of complaints relating specifically to damp and mould - 0
* the number of complaints relating specifically to fire safety - 0
* the average or median time to first response for condition-related complaints – If we were to receive any complaints in relation to the above, our statutory guidance states that the requester will receive a response to their complaint under Stage 1 of the Councils complaint process within 10 working days.
1. For 2024/25 only, if readily available, please provide the number of temporary accommodation providers or landlords that were:
* removed from use due to standards or condition concerns, or
* subject to a formal "do not use" decision or equivalent
Information Not Held
Documents
This is Tunbridge Wells Borough Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.