FOI release

Renters Rights Implementation

Case reference FOI2026/00861

Received 29 May 2026

Published 3 June 2026

Request

Q1: Has the council's Private Sector Housing enforcement officers been provided with any Justice For Tenants services free of charge (please delete as appropriate): (a) Bundled services package: Yes-£5000-pack / Yes-£2000-pack / No (b) CPN Generator : Yes / No (c) Training Course(s) : Yes / No (d) Model Licence Condition or Policy Documents: Yes / No (e) Case Reviews/Advice : Yes / No (f) Other : Yes / No Q2: Have charged-for services provided by Justice For Tenants been used ? * (please delete as appropriate): Yes / No Q3: Were the charged-for services reasonable value for money ? * (please delete as appropriate): Yes / No Q5: If you have not used JFT's services to date but intend to: * (please delete options that do not apply): * Use free services only * Use both free and paid-for services * Not Yet Sure Q6: Does the council have a formal process for offered/accepted gifts to be registered/recorded ? * (please delete as appropriate): Yes / No / Not Sure Q7: If JFT services used free of charge have been registered as one or more gifts: * (please delete options to leave the best-fit statement): * A single gift entry has been made covering all use together. * Entries are made periodically (monthly/ quarterly/annually) at the end of the period. * Officers are expected to make a gift register entry each time they use a free JFT service. * Not applicable – free use has not been registered as a gift. Q8: If JFT services used free of charge have not been registered as a gift: * (please delete options to leave the best-fit statement): * Free use is not registered as a gift because there is no personal gain for the officers. * Free use is not registered because the service always free. * Free use is not registered because the value of each use is below the policy threshold. * Not applicable – free use is registered as a gift.

Response

Q1: Has the council's Private Sector Housing enforcement officers been provided with any Justice For Tenants services free of charge (please delete as appropriate):
(a) Bundled services package: Yes-£5000-pack
(b) CPN Generator : Yes (But this is not yet live)
(c) Training Course(s) : No
(d) Model Licence Condition or Policy Documents: Yes
(e) Case Reviews/Advice : No
(f) Other : No

Q2: Have charged-for services provided by Justice For Tenants been used ?

        (please delete as appropriate): No

Q3: Were the charged-for services reasonable value for money ?

        (please delete as appropriate): Yes / No N/A none received

Q5: If you have not used JFT's services to date but intend to:

   (please delete options that do not apply):

           Use free services only

Q6: Does the council have a formal process for offered/accepted gifts to be registered/recorded ?

        (please delete as appropriate): Yes

Q7: If JFT services used free of charge have been registered as one or more gifts:

   (please delete options to leave the best-fit statement):

           Not applicable – free use has not been registered as a gift. we have a contract with JFT.

Q8: If JFT services used free of charge have not been registered as a gift:

   (please delete options to leave the best-fit statement):

     *   Free use is not registered as a gift because there is no personal gain for the officers.

Documents

There are no documents for this release.

This is Tunbridge Wells Borough Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.