FOI release

FOI Request - Crisis and Resilience Fund

Case reference FOI2026/01375

Received 19 August 2026

Published 15 September 2026

Request

It is my understanding the new Crisis and Resilience Fund (CRF) replaces the Household Support Fund and Discretionary Housing Payments from April 2026, is delivered through local authorities. Please could you provide the following information for the period 1 April 2026 to [date]: 1. The total number of applications received for support under the Crisis and Resilience Fund, broken down by month (April 2026, May 2026, June 2026, July 2026, and August 2026 up to the end of the month as there are 20 working days to complete this request). 2. Of these applications, the number that were: a) Approved b) Refused c) Withdrawn or not proceeded with (if this is recorded as a separate category) 3. Where held separately, the figures in (1) and (2) broken down by type of support applied for (e.g. Crisis Payments vs. Housing Payments vs. any other CRF-funded payment type your authority operates). 4. The average and median processing time (in working days) between an application being received and a decision being made. 5. The total value of payments made under the CRF over the same period. If a monthly breakdown for any of the above is not readily available or would exceed the cost limit, I would be grateful for the total figures for the full period instead.

Response

It is my understanding the new Crisis and Resilience Fund (CRF) replaces the Household Support Fund and Discretionary Housing Payments from April 2026, is delivered through local authorities.

Please could you provide the following information for the period 1 April 2026 to [date]:

  1.  The total number of applications received for support under the Crisis and Resilience Fund, broken down by month (April 2026, May 2026, June 2026, July 2026, and August 2026 up to the end of the month as there are 20 working days to complete this request).
No information held
  2.  Of these applications, the number that were:
a) Approved
N/A
b) Refused
N/A
c) Withdrawn or not proceeded with (if this is recorded as a separate category)
N/A
  3.  Where held separately, the figures in (1) and (2) broken down by type of support applied for (e.g. Crisis Payments vs. Housing Payments vs. any other CRF-funded payment type your authority operates).
N/A
  4.  The average and median processing time (in working days) between an application being received and a decision being made.
N/A
  5.  The total value of payments made under the CRF over the same period.
N/A

If a monthly breakdown for any of the above is not readily available or would exceed the cost limit, I would be grateful for the total figures for the full period instead.

The £185,571.40 Crisis & Resilience Fund allocated to TWBC has not yet been spent. Members have only just discussed how it should be used and a paper will be brought forward for approval.

 

KCC have been operating the Emergency support for Heating Oil on our behalf.

We have made no payments under the Housing Payments part of the budget, we are awaiting approval from members.

Documents

There are no documents for this release.

This is Tunbridge Wells Borough Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.