Freedom of information (FOI) releases from TWBC

This is a disclosure log of Tunbridge Wells Borough Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

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404 disclosures

  1. 1. A list of all registered providers of social housing (housing associations) that own, manage or operate homes within the Tunbridge Wells borough — please distinguish, where held, between providers based locally and national providers that operate within the borough.

    2. A list of any registered providers delivering supported or specialist housing within the borough (for example for adults with learning disabilities, autism and/or mental health needs), including the schemes or areas they operate in where held.

    3. Details of any nominations, partnering or management agreements the Council holds with registered providers of social housing in the borough.

    4. Any current guidance, process or named contact for a private landlord or developer wishing to make a property available for supported living or specialist supported living in the borough, and any identified unmet demand by area or client group.

    Published: 26 October 2026

  2. I am requesting information under the Freedom of Information Act 2000 about medical assessments required for hackney carriage and private hire driver licensing across the whole of your current council area.

    1. How assessments are arranged Please confirm whether the Council currently: * contracts with a provider to deliver driver medical assessments; * maintains an approved or recommended list of medical providers; or * requires applicants to arrange their own assessments without a Council-appointed provider. * If different arrangements apply to different types of licence, please identify those arrangements.

    2. Current contract or provider arrangement Where the Council has a contract, framework call-off or other formal arrangement with a medical assessment provider, please provide: a. The provider’s name. b. The contract commencement and expiry dates. c. The total or annual contract value, if recorded. d. The award date and procurement route or framework used. e. Any extension options and whether any have been exercised. f. The services covered by the arrangement. g. The number of assessments completed in the most recent full financial year, if held. h. The agreed price or tariff per assessment, if held, and whether it is paid by the Council or the applicant.

    3. Previous and future arrangements Please provide the name and contract dates of the immediately preceding provider, if there was one. Please also provide any recorded date or timetable for the next procurement or review of the current arrangement. If applicants arrange their own medicals, please provide any current written policy or guidance identifying who may carry out the assessment and who pays for it. If information relating to a particular item is not held, please say so and provide the remaining information. If any information is withheld under an exemption, please identify the exemption applied to that item.

    Published: 26 October 2026

  3. Under the Freedom of Information Act 2000, please could you provide the following for the most recent completed financial year for which the information is available: 1. The total amount spent by your Council on the purchase of food and food products. 2. Of this total, how much was paid to businesses or suppliers based in your local authority area/district. 3. If the Council records whether food or food products were produced in your local authority area/district, please also provide the total amount spent on products produced in this local authority area/district. I am interested in food purchased for all Council services, including schools, adult social care and other directly provided services. I am not requesting details of individual contracts or suppliers.

    Published: 26 October 2026

  4. How many tonnes of food waste has your council collected in 2021, 2022, 2023, 2024, 2025 and 2026? Please can yearly figures be broken down by month. If monthly figures are not easily available, yearly totals would be fine.

    Published: 23 October 2026

  5. Please provide the following information regarding pest control and extermination services handled by or on behalf of the Council: 1. Annual Extermination / Treatment Volume For each of the last five financial years (2021/22, 2022/23, 2023/24, 2024/25 and 2025/26), please provide the total number of pest control treatments, exterminations, or call-outs carried out by the Council (or its contracted pest control provider). 2. Breakdown by Pest Type For each year listed above, please provide a breakdown of these figures by pest type (e.g., rats, mice, bedbugs, wasps, cockroaches, squirrels, or other pests).

    Published: 20 October 2026

  6. Please can you tell me how many applications for a primate keeper's licence - as per the Animal Welfare (Primate Licences) (England) Regulations - have been approved by the council as of today (7 October 2026).

    Published: 19 October 2026

  7. 1) How many hazards were reported to the council by private tenants in the 12 months to 1st October 2026? 2) How many of these hazards were investigated? 3) How many of these investigations confirmed a hazard? 4) How many times has the council used enforcement powers during the 12 months to 1st October 2026?

    Published: 19 October 2026

  8. I am writing to request information relating to the condition of privately rented residential properties. Please could you provide the following information for each calendar year from 2021 to 2025 inclusive: 1) The total number of complaints or service requests received by the council relating to the condition of privately rented residential properties. 2) A breakdown of these complaints or service requests by the council's existing recorded category or issue type, where this information is held. 3) The total number of inspections, assessments or visits carried out by the council relating to the condition of privately rented residential properties. 4) A breakdown of the issues, hazards or deficiencies identified during these inspections or assessments, using the council's existing recorded categories or classifications, where this information is held. For example, where applicable, recorded issues may include damp and mould, excess cold, fire safety, electrical hazards, structural problems, disrepair, sanitation, ventilation, falls hazards or other housing-condition issues. I am interested in the council's existing records and classifications and are not asking the council to create new categories or manually review individual cases in order to classify them. If the council uses a specific housing-condition assessment or inspection framework, please provide the information according to the terminology and classifications already used by the council. We are not seeking to prescribe a particular assessment methodology. If the council does not routinely identify whether a property is privately rented within its general complaints or inspection systems, please provide the requested information where it is held within a relevant private-sector housing, environmental health, housing standards, housing enforcement or equivalent dataset. If the requested information is not held in exactly the format described, please provide the closest equivalent information already held by the council, where this can be provided without undertaking new analysis or creating a new dataset. I am requesting aggregated figures only and do not require any personally identifiable information, individual case details, addresses or information about specific landlords or tenants. Where figures for individual issue types are available, please provide the council's existing category names alongside the corresponding figures rather than grouping or recategorising them.

    Published: 7 October 2026

  9. I am writing to request information under the Freedom of Information Act 2000 regarding council-operated town centre car parks. For the purposes of this request, please use the Council's own definition or designation of a "town centre" rather than undertaking any new analysis to determine whether a car park falls within a town centre. For each of the financial years 2024/25 and 2025/26, please provide: 1. The total income from parking charges received from council-owned or council-operated off-street car parks located within town centres. 2. The direct operating expenditure associated with those car parks. 3. The resulting net income/surplus or deficit, if this is already calculated by the Council. 4. The number of car parks and total number of parking spaces covered by the figures above, where this information is readily available. 5. The names of the car parks included within the figures, so that we can understand how the Council has interpreted "town centre". Please exclude income from Penalty Charge Notices or other parking enforcement activity. If season tickets, permits or other non-casual parking income are included within the income figure, please either identify the amount separately or indicate that they are included. Where information is not held in precisely this format, I would be grateful if you could provide the closest information already held by the Council rather than undertaking new calculations.

    Published: 6 October 2026

  10. Freedom of Information Request - Licensed Private Hire Vehicles and Hackney Carriages

    I am writing to make an official request for information under the Freedom of Information Act 2000. I would like to request details of all private hire vehicles and hackney carriages currently licensed by your council.

    Specifically, I request that the following information be provided in an Excel spreadsheet:

    · Licence number

    · Vehicle registration number

    · Vehicle Identification Number (VIN), if available

    · Vehicle make

    · Vehicle model

    · Licence type

    · Licence start date

    · Licence end date

    · Colour

    Published: 5 October 2026