Freedom of information (FOI) releases from TWBC

This is a disclosure log of Tunbridge Wells Borough Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

Filters

Clear filters
  • Keywords filters

  • Year filters

  • Month filters

371 disclosures

  1. For each of the following years respectively 2025/26, 2024/25, 2023/24, 2022/23, and 2021/22 How many on the spot fines were issued for littering offences in your council area? How many fines were paid up? How many fines are still outstanding (broken down by each year) How much revenue was generated in each of the years above through fines? (the amount of money generated in fines paid to the council) Does your council use in-house enforcement or an external private contractor?

    Published: 19 August 2026

  2. Please could I have the number of FOI requests made to Tunbridge Wells BC for each of the following years: 2019, 2020, 2021, 2022, 2023, 2024, 2025, and 2026 so far Could I also have the amount spent on answering FOI requests for each of these years? And, if possible, could I get the estimated time spent answering FOI requests for each of these years?

    Published: 19 August 2026

  3. I would be grateful if you could provide the following information in relation to commercial cleaning and associated facilities services contracts currently held or recently awarded by your local authority. 1. Current Contracts • A list of all current contracts for cleaning services (including but not limited to general cleaning, specialist cleaning, window cleaning, washroom services, and janitorial supplies). • For each contract, please provide: o Supplier name o Contract start date o Contract end date (including extension options) o Total contract value (or annual value where total is unavailable) o Description/scope of services o Schools included within scope (in-house vs traded services) o Contract reference number (if applicable) 2. Framework Agreements • Details of any frameworks used to procure cleaning services, including: o Framework name and provider (e.g. CCS, ESPO, NHS SBS, etc.) o Lot number(s) utilised o Whether the contract was awarded via direct award or mini competition 3. Upcoming Opportunities • Details of any cleaning-related contracts due to expire within the next 24 months, including: o Current supplier o Expected re-tender date o Indicative contract value (if available) 4. Incumbent Performance / Structure (if held) • Contract management structure (e.g. in-house vs outsourced management) • Use of KPIs or performance frameworks • Any known plans to change delivery model (e.g. outsourcing, bundling with other FM services) 5. Spend Data • Annual spend on cleaning services for the last 3 financial years (if available) 6. Additional Relevant Information • Any strategies, policies, or initiatives relating to cleaning services, including: o Sustainability or environmental requirements o Social value expectations o Use of technology (e.g. sensors, CAFM systems)

    Published: 19 August 2026

  4. I am writing to request information under the Freedom of Information Act 2000 regarding inspections and enforcement action relating to domestic log burners (wood-burning stoves) within your council area. Please provide the following information for the last five full tax years. Please tell me: The number of complaints received by the council relating to domestic log burners in the period. The number of inspections or investigations carried out by the council relating to domestic log burners or wood-burning stoves. The reasons for these inspections (for example, complaints received, smoke nuisance, planning issues, Clean Air Act matters, or other concerns). The number of cases where the council identified a breach or issue requiring action. Details of the action taken following these inspections, including (where applicable): informal advice or warnings issued; enforcement notices served; fines or penalties issued; prosecutions or other legal action taken; any other remedial action required.

    Published: 18 August 2026

  5. I am writing under the Freedom of Information Act 2000 to request information concerning Penalty Charge Notices (PCNs) issued at Town Hall Yard car park, Tunbridge Wells, for contravention code 85. Please provide the following information: 1. The total number of PCNs issued for contravention code 85 at Town Hall Yard car park between 1 April 2025 and 31 March 2026. 2. The total number of PCNs issued for contravention code 85 at Town Hall Yard car park between 1 April 2026 and 31 July 2026. 3. If readily available, please also provide a monthly breakdown of the number of PCNs issued for contravention code 85 during these periods. For clarity, I am requesting the number of PCNs issued, rather than the number of PCNs subsequently paid, cancelled, appealed or enforced.

    Published: 18 August 2026

  6. Please could you inform me: 1.    Whether the council has received any formal requests or applications from council tenants to be rehoused or transferred due to alleged paranormal activities, ghosts, hauntings, or unexplained supernatural occurrences in their properties. 2.    If any such requests have been received, please state the total number of requests logged over the last 10 financial years (or from the earliest date records are available). 3.    For any requests identified, what specific policy, procedure, or actions the council took to investigate or address the tenants' concerns and rehousing applications. If it helps to narrow down the search, aggregate or statistical data without any personal or identifying tenant details will suffice.

    Published: 18 August 2026

  7. 1. The total value of Section 106 commuted sums currently held by the council that are earmarked for the provision of affordable housing, as of the most recent available date. 2. For each individual commuted sum held, please provide: (a) the planning application reference, (b) the development name and location, (c) the date the contribution was received, (d) the amount, and (e) any deadline or clawback date by which the sum must be spent or returned to the developer. 3. The total value of Section 106 affordable housing contributions that have been spent in each of the last five financial years (2020/21 to 2024/25), and what each was spent on (e.g., number of affordable units delivered, grants to housing associations, land acquisition). 4. Whether any Section 106 affordable housing contributions have been returned to developers in the last five years due to non-expenditure within the agreed timeframe, and if so, the total value returned. 5. The total value of all Section 106 contributions (not just affordable housing) currently held by the council, broken down by category of obligation (e.g., affordable housing, education, highways, open space, health). If providing information for every individual agreement would exceed the cost limit, please provide the aggregate totals requested and a summary of the 10 largest individual commuted sums currently held.

    Published: 14 August 2026

  8. I am writing to make a request under the Freedom of Information Act 2000 for the following information: 1. The total number of pavement or footpath defect reports (including trip hazards, broken slabs, uneven surfaces, and missing tactile paving) received by the council in each of the last three financial years (2022/23, 2023/24, 2024/25), broken down by ward where possible. 2. The total number of pavement defects repaired in each of those years, and the average time from report to completed repair. 3. The total expenditure on pavement maintenance and repair in each of the last three financial years, broken down between (a) the council's own estate (town centre, car parks, council-owned land) and (b) any contributions to or arrangements with KCC Highways for adopted footways. 4. Whether the council has undertaken or commissioned any assessment of DDA (Disability Discrimination Act) or Equality Act 2010 compliance for pavements and pedestrian crossings in the town centre. If so, please provide a copy of any assessment reports or action plans. 5. The total number of personal injury claims or complaints received relating to pavement condition in each of the last three financial years, and the total compensation paid. 6. Whether the council maintains a register or database of known pavement defects awaiting repair. If so, the current total number of outstanding defects. Please provide the information in electronic format where possible.

    Published: 14 August 2026

  9. Under the Freedom of Information Act 2000, I would like to request the following information regarding public CCTV cameras owned, operated or maintained by the council. Please provide the following information as of the date this request is processed: 1. The total number of public CCTV cameras owned or operated by the council. 2. The number of CCTV cameras that are currently out of service or non-operational. 3) Without identifying the location of the non-operational cameras, please provide a list of the five currently non-operational which have been out of operation for the longest period of time, in years/days/hours. 4. The total amount spent by the council on the repair, replacement and maintenance of its public CCTV cameras in each of the following financial years: * 2022/23 * 2023/24 * 2024/25 * 2025/26 * 2026/27 to date

    Published: 12 August 2026

  10. For the period 1 January 2021 to 31 July 2026 inclusive, please provide the number of reports or service requests received concerning litter or rubbish in council-owned or council-managed parks and public open spaces. Please provide the figures broken down by individual park/site and calendar year, ideally in the following format: Park/site name | 2021 | 2022 | 2023 | 2024 | 2025 | 1 Jan–31 Jul 2026 Where your system already records whether the report relates specifically to a playground or children's play area, please also indicate this or provide the number of those reports separately. Please use the park/site name and categories as they are recorded in your existing system. I am not asking the council to manually review free-text descriptions to determine whether an incident occurred within a playground. I do not require copies of reports, complainant details, photographs or descriptions of individual incidents. If records are not held for the full period requested, please provide the information that is held and state the earliest date available.

    Published: 12 August 2026