Freedom of information (FOI) releases from TWBC

This is a disclosure log of Tunbridge Wells Borough Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

Filters

Clear filters

  • Keywords filters

  • Year filters

  • Month filters

305 disclosures

  1. Use of Temp Accomodation

    1. Use of temporary accommodation For each of the following calendar years – 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022,2023, 2024 and 2025 – please provide: • The total number of temporary accommodation placements or bookings made • Of these, the total number of placements or bookings made with private providers • The total amount paid by the council to private providers of temporary accommodation 2. Costs For the calendar year 2025, please provide: a) The average monthly cost of temporary accommodation per person, and please provide this separately for: • Accommodation provided by private sector providers • Accommodation owned or managed by the council b) The average monthly amount charged to residents for utilities and/or service charges in private sector temporary accommodation, where these costs are charged in addition to the accommodation cost covered by the local authority

    Published: 24 April 2026

  2. Social Value Management

    Please could you inform me if you have a person responsible for managing social value? If you do, who are they are? If you do not, who is managing your social value? Please could you inform me if you are using a social value platform? If you are using a platform, which platform are you using, and when does the current contract come to an end? If you are not, how are you managing your social value?

    Published: 24 April 2026

  3. PCN's and emergency vehicles

    Please provide this information for the most recent three years available: 1. The number of Penalty Charge Notices (PCNs) issued for: · Bus lane contraventions · Moving traffic contraventions · Yellow box junction contraventions · No entry / restricted access contraventions 2. The number of cases where motorists stated that they entered a bus lane or committed a moving traffic contravention in order to allow an emergency vehicle to pass. 3. Of those identified in Question 2: · The number where the PCN was cancelled · The number where the PCN was upheld · The number that proceeded to appeal 4. Of those that proceeded to appeal: · The number allowed · The number refused 5. Please provide any policies, guidance, or internal documentation relating to motorists entering bus lanes or committing moving traffic contraventions in order to allow emergency vehicles to pass. 6. Please confirm whether your authority has any formal or informal policy regarding discretion where motorists enter bus lanes or commit contraventions to allow emergency vehicles to pass. 7. Please provide details of any cases where motorists successfully challenged enforcement on the basis of allowing an emergency vehicle to pass.

    Published: 22 April 2026

  4. unpaid PCN bailiff referrals

    * The number of bailiff referrals made by your council for unpaid Penalty Charge Notices / PCNs (for parking illegally, breaking moving traffic rules or driving in a bus lane) in 2021, 2022, 2023, 2024 and 2025 Please provide separate figures for each individual calendar year e.g. 768 bailiff referrals made for unpaid PCNs in 2021, 423 bailiff referrals made for unpaid PCNs in 2025, etc.

    Published: 21 April 2026

  5. Vehicle Policy Dunorlan Park

    I wish to make an FOI request for the Vehicle Policy for Dunorlan Park

    Published: 21 April 2026

  6. Licensing of Activities involving Animals

    I am requesting the following information for your local authority area, as held at the date this request is processed: 1.The total number of currently licensed businesses authorised to sell animals as pets. 2.Of those currently licensed businesses, how many are licensed to sell: *Mammals *Birds *Reptiles *Amphibians *Fish *Invertebrates For the avoidance of doubt: I am requesting the number of premises licensed to sell animals as pets, not the number of specimens.

    Published: 17 April 2026

  7. Drone Usage Policies and Byelaws

    I am writing to make an information request regarding the Council's regulations on the use of drones (UAVs) on or over land under your jurisdiction. 1. Please provide copies of any byelaws currently in force that restrict or regulate the take-off or landing of drones from Private-owned land. 2. Please provide any internal policies or guidance documents used by the Council regarding the enforcement of privacy or nuisance complaints related to drone activity. 3. Does the Council currently use drones for planning enforcement, building control, or land surveying? If so, please provide the privacy impact assessment associated with these operations.

    Published: 15 April 2026

  8. Temporary accommodation health and safety data

    Please provide the following information for each of the last two complete financial years: * 2023/24 * 2024/25 And, where readily available, please also provide 2025/26 year-to-date figures up to your latest complete month, shown separately.

    Please provide:

    1. The number of households placed in temporary accommodation at any point during each period.

    If held, please also provide the figure for households with dependent children.

    2. The number of households in temporary accommodation on the last day of each period.

    If held, please also provide the figure for households with dependent children.

    3. The total number of inspections, checks or other property standards / health and safety visits carried out in relation to temporary accommodation during each period.

    4. The number of temporary accommodation properties, placements or cases where serious hazards were identified during each period.

    If your authority records these differently, please provide the closest equivalent measure used.

    5. The number of complaints or reports received relating to the condition, health or safety of temporary accommodation during each period.

    6. The number of formal enforcement actions taken in relation to temporary accommodation properties during each period.

    If possible, please include the total number and, where readily available, a breakdown by type of action.

    7. For 2024/25 only, if readily available, please provide the main issue types identified in temporary accommodation, for example:

    * damp and mould

    * fire safety

    * electrical safety

    * heating / hot water failure

    * pests / infestation

    * overcrowding / space standards

    * structural hazards

    1. For 2024/25 only, if readily available, please provide:

    * the number of complaints relating specifically to damp and mould

    * the number of complaints relating specifically to fire safety

    * the average or median time to first response for condition-related complaints

    1. For 2024/25 only, if readily available, please provide the number of temporary accommodation providers or landlords that were:

    * removed from use due to standards or condition concerns, or

    * subject to a formal “do not use” decision or equivalent

    Published: 10 April 2026

  9. Reductions to Council Tax

    This is an information request regarding recipients of discretionary reductions to council tax.

    For clarity, this refers to discretionary reductions granted under Section 13A(1)(c) of the Local Government Finance Act 1992 (or equivalent discretionary council tax relief powers).

    Please include the following information for the following years 2023/24, 2024/25, 2025/26

    * Total number of households receiving discretionary reductions to council tax

    * A breakdown of the categories or criteria used to award these reductions (e.g. hardship, medical, exceptional circumstances), and the number of awards in each category, where recorded.

    * The number of households receiving a 100% reduction in council tax liability through discretionary reductions (i.e. paying no council tax after discretionary relief is applied)

    Published: 9 April 2026

  10. Percentages of CCTV cameras currently not operational

    * Information on the number of CCTV cameras in your area

    * Information on the number of cameras that are faulty or non-operational across your area to date (March 2nd 2026) and also during the following periods 2024, 2025 and the current 2026 period.

    This can be broken down into months or years. However, the data is held.

    * A percentage and number breakdown on reasons for them not being in use, ie vandalised, faulty, outdated equipment etc

    * Where there were faulty cameras, I would like details on how long it took for those faults to be fixed. I am looking for data on the date a camera was reported faulty and then a date for when it was fully operational again.

    * Details on how often CCTV systems in your area are reviewed, when was the last time the systems were reviewed or audited as a whole to check suitability rather than fault fixing specific cameras.

    Published: 27 March 2026