Freedom of information (FOI) releases from TWBC

This is a disclosure log of Tunbridge Wells Borough Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

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174 disclosures

  1. Print and Mail Distribution

    We are seeking to understand how your local authority manage their print and mail distribution channels. Specifically, we would be grateful if you could provide the following information: 1. Details of any i)current contracts or ii)framework agreements in place for print and mail distribution services, including: 1. The names of the contracted suppliers 1. The start and end dates of the contracts 1. Any available contract values or estimated annual spend 1. Information on whether print and mail distribution services are managed centrally, or by individual departments/units. 1. Details of the procurement route(s) used to secure these services (e.g., open tender, framework agreements, Crown Commercial Service frameworks, etc.). 1. Any available policy documents or guidance relating to the procurement and management of print and mail distribution services within your organisation. 1. The name and/or title of the department or role responsible for managing these contracts and services.

    Published: 21 October 2025

  2. FOI FLEET DATA

    Please provide the name, job title, email address, and phone number of the person(s) responsible for procurement or contracts for vehicle fleet maintenance and / or vehicle glass replacement?

    Please can you advise the number of cars, LCV's and HGV's on your fleet?

    Please also provide the annual volume of glass items that you; replace or repair, and also the number of ADAS recalibrations that you undertake each year?

    Please provide the £ value that you spent on vehicle glass replacement, repair and recalibration over the past 12 months?

    Please can you advise when you will be looking to go to tender for vehicle glass replacement, repair and recalibration services?

    Published: 20 October 2025

  3. Phase two consultation - a new town council for Royal Tunbridge Wells

    Under Freedom of Information I am curious to understand the precise internal reasoning the incumbent Council's decision to even undertake this campaign in the first place.

    What are the specific metrics identified as issues in the current configuration of the organisation, how it intends to measure performance and what material benefits it expects to confer on the electorate and the precise costings identified in undertaking such an endeavour - and what that cost to me, as a taxpayer, has been so far to reach this stage of your consultation.

    Published: 20 October 2025

  4. Paternity Leave Payment

    Please can you provide the following information: 1. Does your Council's policy on paternity leave provide in excess of the statutory provision of 2 weeks leave? (yes/no) 2. Does your Council's policy on paternity leave exceed the Statutory Paternity Pay amounts for some/all of the paternity leave (yes/no) 3. If you have answered yes to any of the above, detail how your Council's policy differs from the statutory provision in either: a) Pay (e.g., your Council may offer a higher rate of payment for some/all of the paternity leave subject to certain conditions) b) Duration of paid paternity leave provided 4. Please provide your authority's paternity leave policy.

    Published: 20 October 2025

  5. Dog-breeding licensing and enforcement (2022–2024)

    Under the Freedom of Information Act 2000, please provide the following information regarding your council’s regulation of dog-breeding establishments under the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 or the equivalent legislation in Wales (the Animal Welfare (Licensing of Activities Involving Animals) (Wales) Regulations 2021). Please supply figures for each of the past three calendar years (2022, 2023 and 2024). If your records are held by financial year rather than calendar year, please provide data for 2021/22, 2022/23 and 2023/24 instead. If any part of this request would exceed the Section 12 cost limit (£450 for local authorities, calculated at £25 per hour), please process as much of it as possible within that limit, and advise which parts could be refined to remain compliant. Please provide the following: (1) Number of dog-breeding licences currently issued by your authority. (2) Number of new licence applications received and number refused each year. (3) Total income received from dog-breeding licence fees each year. (4) Total expenditure on administering and enforcing these licences each year (including officer time, inspections and related costs). (5) Number of full-time-equivalent (FTE) officers responsible for animal-licensing inspection and enforcement in each year. (6) Number of inspections carried out at licensed breeding premises each year. (7) Number of inspections carried out at unlicensed or suspected breeding premises each year. (8) Number of dog-breeding licences revoked, suspended, or not renewed each year. (9) If held, the number of formal investigations or enforcement actions relating to breaches of dog-breeding licence conditions or unlicensed breeding, broken down (where recorded) by:  a. Investigations initiated  b. Formal warnings / improvement notices issued  c. Fixed-penalty notices issued  d. Cautions administered  e. Prosecutions commenced  f. Prosecutions resulting in conviction (10) Does the council maintain a public register of licensed dog breeders?  10a. If yes, please provide the URL or explain how the public may access it.  10b. If no, please confirm whether an internal register exists. Please provide the data in spreadsheet format (Excel or CSV), where possible. Where exact figures are not held, please provide your best available estimate or state “information not held.” If data are stored across systems, you may provide annual totals rather than extract individual records. This request forms part of a UK-wide transparency project analysing how local authorities enforce dog-breeding regulations. Results will be published to highlight good practice and support councils in securing resources for animal-welfare enforcement.

    Published: 20 October 2025

  6. Service plans

    Please provide a copy of the authority’s documented Service Plan(s) setting out your plans for service delivery, addressing the financial year 2025-26, for the services listed below: - private sector housing standards regulation, - licensing, - anti-social behaviour, - community safety, - environmental crime, - emergency planning, - and (where the Council is responsible for delivering this service) trading standards.

    Published: 17 October 2025

  7. Council tax arrears letters

    I ask that you please provide by email copies of the standard template letters or digital communications your council issues to residents in relation to Council Tax arrears, specifically:

    1. The initial reminder notice issued as part of the arrears or recovery process, as per requirements under Regulation 23 of The Council Tax (Administration and Enforcement) Regulations 1992.

    2. The second reminder notice, issued in the event that a resident has rectified one missed instalment but gone on to miss a second instalment over a given annual period.

    3. The final notice issued once the resident has lost the right to pay by instalments and prior to any further enforcement action, as per requirements under Regulation 33 of The Council Tax (Administration and Enforcement) Regulations 1992.

    4. Any additional reminder notices or discretionary communications issued to residents with Council Tax arrears, including between the first reminder notice and final notice being issued (prior to a court summons).

    For each, please include:

    * The full wording of the standard template

    * Any headers, footers, or formatting used in the letter or digital communications

    * The typical method of delivery (e.g. post, email)

    * Any differences in the templates based on resident circumstances (e.g. prior arrears, benefits status, vulnerability)

    In addition, please can you inform us of:

    1. The total number of households against which you started imprisonment committal proceedings relating to unpaid council tax, for each year from 2020.

    Published: 15 October 2025

  8. stop smoking services

    I would like to make a Freedom of Information request for the following information: 1. The budget allocated to stop smoking services in the current financial year (2025/2026). 2. The budget allocated to stop smoking services in the previous financial year (2024/2025). 3. The actual expenditure on stop smoking services in the previous financial year (2024/2025).

    Published: 15 October 2025

  9. Zipcar vehicle violations

    I request information regarding the car rental company, Zipcar, company registration number 04525217. I would like to know: - The number of vehicle violations cases involving a Zipcar in your authority for each year since 2020. - The number of vehicle violation cases where the company directly paid the authority for the violation for each year since 2020. - The amount of money Zipcar paid to your authority for these violations for each year since 2020.

    Published: 15 October 2025

  10. Project Management Software & Staff

    Under the Freedom of Information Act 2000, please provide the following information regarding project management software and project management staff within your organisation.

    1. Company / Organisation Name:

    1. Full Name of contact providing information:

    1. Email Address:

    1. Position:

    1. How many staff are involved in managing or supporting projects?

    1. Which project management software do you currently use?

    1. Are multiple project management tools used across different departments? (Please list the software(s) used)

    1. When is each software license due for renewal?

    1. Which departments have access to the software?

    1. How many users have access to the software?

    1. Are there any planned changes or upgrades to project management software within the next 12 months? (Yes / No / Details)

    Published: 14 October 2025